Privacy Policy 

Introduction Welcome to UpharCraft. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

• Personal Data: We collect your name, shipping address, email address, and phone number when you place an order.

• Customization Data: We collect photos, names, and special dates provided by you for the purpose of personalizing your gifts.

• Payment Data: All payments are processed through secure gateways (like Instamojo/Paytm). We do not store your card or bank details on our servers.

2. How We Use Your Information

• To process and fulfill your orders.

• To send order updates and “Design Previews” via WhatsApp/Email.

• To improve our products and services based on your feedback.

3. Data Security Your personal photos are used strictly for printing/engraving purposes. Once the order is completed and delivered, we periodically delete customer media to ensure your privacy.

4. Third-Party Sharing We only share your address and contact number with our trusted courier partners (e.g., Delhivery, BlueDart) to ensure your parcel reaches you safely. We NEVER sell your data to any third-party marketing agencies.

Introduction Welcome to UpharCraft. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

• Personal Data: We collect your name, shipping address, email address, and phone number when you place an order.

• Customization Data: We collect photos, names, and special dates provided by you for the purpose of personalizing your gifts.

• Payment Data: All payments are processed through secure gateways Razorpay. We do not store your card or bank details on our servers.

2. How We Use Your Information

• To process and fulfill your orders.

• To send order updates and “Design Previews” via WhatsApp/Email.

• To improve our products and services based on your feedback.

3. Data Security Your personal photos are used strictly for printing/engraving purposes. Once the order is completed and delivered, we periodically delete customer media to ensure your privacy.

4. Third-Party Sharing We only share your address and contact number with our trusted courier partners (e.g., Delhivery, BlueDart) to ensure your parcel reaches you safely. We NEVER sell your data to any third-party marketing agencies.